Installing Skippership on PrestaShop

Add the Skippership tracking code to the <head> in PrestaShop (v1.7/8) using either a theme edit or a module. No images required.

Follow these steps to add the Skippership Tracking Code to the <head> of your PrestaShop store. The instructions work for PrestaShop 1.7 and 8, and do not require images.

1

Copy your tracking code

Go to your Skippership Dashboard and copy your tracking code from your Website setting by clicking on the gear icon:

Website setting icon

<!-- Skippership Tracking Script - Start -->
<script defer src="https://tracker.skippership.com/tracker/YOUR_TRACKER_ID"></script>
<!-- Skippership Tracking Script - End -->

Important: Make sure to replace YOUR_TRACKER_ID with your actual tracker ID from your Skippership dashboard.

Website setting

You'll paste this code into your Prestashop website in the next steps.

1

Open your theme folder

Connect via FTP/File Manager and open your active theme folder: themes/your_theme/

2

Open the head template

Edit the head template at: themes/your_theme/templates/_partials/head.tpl

3

Paste the Skippership script

Add the script just before the closing </head> tag.

4

Save changes

Save the file on your server.

5

Clear PrestaShop cache

In Back Office, go to Advanced Parameters → Performance and click Clear cache to apply changes.

6

Notes

  • Use a child theme to keep changes safe from theme updates.
  • In PrestaShop 1.7 and 8, _partials/head.tpl renders the <head> section.

Method B: Use a module to inject code into <head> (no file edits)

1

Install a suitable module

In Back Office, go to Modules → Module Manager and install a module that can add custom code to the header (e.g., a "Custom code/HTML" or "Header & Footer scripts" module from Addons).

2

Choose the header position

In the module settings, select the header location/hook (usually the displayHeader hook or an explicit "Head" position).

3

Add the Skippership script

Paste the Skippership script and set it to load on All pages.

4

Save and clear cache

Save the configuration, then clear cache from Advanced Parameters → Performance if needed.

5

Developer tip

If you build your own module, output the script in the hookDisplayHeader method.

Verify the installation

1

Verify the installation

Open your store frontend in a new tab, then return to Skippership Dashboard → Session Replay. Browse a few pages; sessions should appear within a few minutes.

Privacy Note

Privacy and Security:

Skippership ignores sensitive fields by design and does not record passwords or payment details. Recordings are anonymized and used only for site optimization.