At Skippership, protecting your data is core to our mission. We process all user data in accordance with relevant rules and our internal policies. We never sell or share your information with third parties. Your data is used only to provide Skippership services safely and reliably.
Encryption
We encrypt data both at rest and in transit. Heatmap and analytics data are securely stored on AWS, while user session data is kept on Contabo servers. SSL/TLS encryption secures all communications. Sensitive information is automatically masked before storage.
Infrastructure Security
Our infrastructure is built to prevent data loss and maintain high availability. We perform regular backups and continuously monitor systems for performance and security issues.
Access Controls and Privacy
Account access requires strong authentication, and all passwords are securely hashed. Sensitive information is automatically masked in recordings. Only authorized Skippership staff may access data, and only for maintenance or support purposes.
Reliability
Ongoing monitoring and maintenance allow us to resolve issues proactively. Our systems are designed to ensure data security and reliable service.